Legal notice

INFORMATION ACCORDING TO § 5 TM

Eminent Europe GmbH
Kölner Str. 5,
51429 Bergisch Gladbach

Commercial Register: 78853
Registry Court: District Court Düsseldorf

Represented by business executive:
Mr. Roger Cheng

Contact

To contact our customer service team please kindly use the contact form at the bottom of our customer service page. Please note that when using a laptop or desktop computer the contact form may appear in the bottom right corner of your screen after clicking the 'Contact us' button.

For warranty requests, the availability of spare parts or repairs please kindly complete our contact form for repairs.

To contact us regarding an order recently placed, shipping inquiries, our student discount or returns please kindly use the contact form at the bottom of our customer service page.

While we try our best to respond to your message as quickly as possible you can find the answers to many commonly asked questions on the following pages:

Alternatively, you can also reach our customer service by email under support@eminent.com. Please note however that inquiries by email frequently lead to longer processing times as your ticket cannot be assigned to the correct department and follow-up emails might be necessary.


Value-added Tax

Sales tax identification number according to §27 a sales tax law:
DE815652155

Dispute Settlement

The European Commission provides a platform for online dispute resolution (OS): https://ec.europa.eu/consumers/odr.
Our e-mail address can be found above in the imprint.

We are not willing or obliged to participate in dispute resolution procedures before a consumer arbitration board.

Liability for Content

As a service provider we are responsible according to § 7 Abs.1 TMG for own contents on these sides according to the general laws. According to §§ 8 to 10 TMG, however, we as a service provider are not obliged to monitor transmitted or stored external information or to investigate circumstances that indicate illegal activity.

Obligations to remove or block the use of information under general law remain unaffected. However, liability in this regard is only possible from the moment of knowledge of a specific infringement. Upon notification of appropriate violations, we will remove this content immediately.

Liability for Links

Our offer contains links to external websites of third parties over whose contents we have no influence. Therefore, we cannot assume any liability for these external contents. The content of the linked pages is always the responsibility of the respective provider or operator of the pages. The linked pages were checked for possible legal violations at the time of linking. Illegal content was not recognizable at the time of linking.

However, a permanent content control of the linked pages is not reasonable without concrete evidence of a violation of law. Upon notification of violations, we will remove such links immediately.

Copyright

The content and works on these pages created by the site operators are subject to German copyright law. The duplication, processing, distribution and any kind of exploitation outside the limits of copyright require the written consent of the respective author or creator. Downloads and copies of this site are for private, non-commercial use only.

As far as the contents on this side were not created by the operator, the copyrights of third parties are considered. In particular contents of third parties are marked as such. Should you still be aware of a copyright infringement, we ask for a note. Upon notification of violations, we will remove such content immediately.