Providing our customers with luggage of great value is always our priority. Meanwhile, we all know how tough luggage handling can be during your travel. But do not worry - usually a damage does not mean that you have to throw away and recycle your suitcase.
We certainly understand that you would like to travel as soon as possible again with your Eminent product. You can order matching spare parts directly online from our partner Suitcase.Repair (if they do not yet deliver to your region please kindly contact our customer service).
Also you can find the answers to many questions you might have in our FAQ below.