5-year warranty

  • 5-year warranty: The Eminent warranty covers any material and production defects to ensure that your luggage will last for a long time. Any damage covered by our warranty will be repaired free of charge or we will replace the item if the damage is not repairable. For damages caused by airlines, we can assist you in repairing or replacing the item after the damage has been reported to the airline.
  • Fast customer service: We assist you timely regardless of the questions about product information, placing an order, delivery status or others.
  • EU-wide repair service: You can easily get spare parts or get your luggage repaired through our professional repair service within all EU countries.